Frequently Asked Questions
Do you offer different glass options?
Yes. We have multiple glass types available for custom projects. For premade memorabilia, contact us first if you want a different glass upgrade.
Do you take rush jobs?
Absolutely. If you’re on a deadline, we’ll work with you to make it happen. For premade framed items, contact us ahead of time and we’ll make sure we can accommodate it.
Do you offer bulk pricing for teams, leagues, or events?
Yes. If you’re ordering multiple frames (team jerseys, awards, event displays), we can work out bulk pricing. Just contact us.
Can you repair or re-frame something I already had framed somewhere else?
Yes. If a frame is broken, outdated, or poorly done, bring it in and we can rebuild it properly.
Do I need an appointment?
No appointment needed. Just walk in during business hours and we’ll help you right away.
Can I bring in something oversized?
Yes. We can handle large jerseys, posters, panoramic prints, and oversized memorabilia pieces. If it fits through the door, we can frame it.
How long does framing take?
Custom work can take up to 3 weeks, depending on the project and materials. Premade memorabilia ships faster — we aim to get those out within a week.
What do people frame the most?
Jerseys, hands down. It's our most requested custom job.
Do you frame sports items besides jerseys?
Yes. We’ve framed bats, gloves, balls, pucks, hats, and other 3D items. If it's a collectible, we can build a display for it.
Do you frame mirrors?
No, we don’t frame mirrors.
Do you ship?
Premade memorabilia can be shipped nationwide. Or, you can pick it up in-house for free.
Do you install the frames for customers?
Installation is extremely simple, and we can walk you through it. Contact us if you have any questions — we’re happy to help.
What makes Tivoli different?
We’re significantly cheaper than most competitors, we have over 33 years of experience, and our staff is genuinely friendly and easy to work with. No ego, no upselling — just good work at a fair price.
What if something breaks?
If your frame arrives damaged or something goes wrong, we’ll fix it for free. No debate.
How much does framing cost?
Pricing varies a lot depending on size, materials, and complexity. Bring your item in or reach out and we’ll give you a clear, upfront quote.